PA Support

Building confidence through learning

Are you a PA looking for support? Training plays an important role in helping Personal Assistants and employers feel confident, informed and prepared.

We focus on the skills, knowledge and values that support good care, helping PAs build confidence in their role and employers feel reassured about the support they are arranging.

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Personal Assistant (PA) Support & Guidance

Support for Existing Personal Assistants

If you are already working as a Personal Assistant and are finding it difficult to access training or development opportunities within your current role, we are here to support you.

You can contact us to be included within our PA Hub network, where we aim to bring Personal Assistants together across the borough.

Join our PA Network

We are building a connected community of Personal Assistants to:

Share access to training opportunities

Support ongoing professional development

Strengthen skills and confidence in practice

Create a space for connection and peer support

By joining the network, you will also be able to stay informed about new training, updates, and opportunities across the Care Academy. 

How can we support you…

Whether you are new to the role or already working as a PA, we can help you:

Access relevant training

Develop your skills further

Understand best practice in care and support

Connect with other Personal Assistants locally

To get involved, you can contact us directly or register your interest through the PA Hub enquiry form.

Enquiry Form

Additional Learning

While you are waiting for employment or looking to develop further skills, you will also have access to additional training, including:

Arthritis Awareness

Autism Awareness

Dementia Awareness

Parkinson’s Awareness

Stroke Awareness

Fall Prevention Awareness

We have a range of other specialist health and social care courses on offer, if you would like to find out more click here to view all our qualifications and courses or get in touch below for further support.

Personal Assistant Support Network

We also have a Personal Assistant Support Group, where PAs get together to discuss matters, have a catch up, get access to FREE training and learn from each other.

If the session is full, you will be given priority to be offered a place on the next available session.

Places are limited, if you would like to be invited to our PA support network then please get in touch!

Get in touch

ILG Employee Assistance Programme

ILG PA is an employee assistance programme and membership platform.

This membership is exclusively for employed personal assistants of individual employers; those who receive direct payments or a personal health budget to provide for support needs.

What you get:

ID Badge
Wellbeing advice
Rewards and discounts

Click here to find out more.

Blue Light Card

Blue Light Card are well known as the discount platform for those working in the emergency services and social care sector.

When you register for ILG PA the process verifies your work as a PA and when you receive your badge you will then qualify for Blue Light Card membership. You’ll need to upload your ID badge if you choose to apply to them.

Disability North: Introduction to the Personal Assistant (PA) role

We have partnered with Disability North to offer FREE personal assistant training in North Tyneside.

This FREE session is friendly, down‑to‑earth, and packed with real stories and practical insight from Angie and people who know the PA role inside out.

Hear from the wonderful Angie who has employed PAs for over 27 years, giving you a real insight into what makes a PA a meaningful career.